Return Policy
Return Policy
Return Window
You may request a return within 30 days after receiving your item.
Return Conditions
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Items must be unused, unwashed, undamaged, and in original packaging
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Due to the handmade nature of our ceramics, slight variations are normal and do not qualify as defects
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Custom or personalized items cannot be returned
Return Process
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Email us at muyuxidz@outlook.com with your order number and reason for return
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We will provide you with the return address
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Ship the item back and keep the tracking number
Return Shipping Cost
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For quality issues: we cover the return shipping cost
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For personal reasons: buyer covers the return shipping cost
