Privacy Policy
Last updated: September 2026
1. Introduction
mendedtea ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase.
2. Information We Collect
We may collect the following types of information:
-
Personal information: name, email address, shipping address, phone number
-
Payment information: credit card details (processed securely by our payment providers, not stored on our servers)
-
Order information: purchase history, order details, shipping preferences
-
Technical information: IP address, browser type, device information, browsing behavior
-
Communication data: emails, customer support inquiries, feedback
3. How We Use Your Information
-
To process and fulfill your orders
-
To send order confirmations, shipping updates, and customer support responses
-
To improve our website, products, and customer experience
-
To send promotional emails and newsletters (only if you opt in)
-
To prevent fraud and ensure secure transactions
-
To comply with legal obligations
4. Cookies
Our website uses cookies to enhance your browsing experience, analyze website traffic, and remember your preferences. You can control or disable cookies through your browser settings. Disabling cookies may affect the functionality of our website.
5. Data Sharing
We do not sell your personal information to third parties. We may share your data with trusted service providers who assist us in operating our business, including:
-
Payment processors (Stripe, PayPal)
-
Shipping carriers
-
Email marketing services
-
Website hosting and analytics providers
These providers are only permitted to use your data to perform services on our behalf and are required to maintain the confidentiality of your information.
6. Data Security
We implement appropriate security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have the right to:
-
Access the personal data we hold about you
-
Request correction of inaccurate data
-
Request deletion of your personal data
-
Opt out of marketing communications at any time
-
Request a copy of your data in a portable format
To exercise any of these rights, please contact us at mendedtea@gmail.com.
8. Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at mendedtea@gmail.com.