Return Policy
We want you to love every piece of mendedtea. If you're not completely satisfied, you may return your item within 30 days of delivery for a full refund or exchange.
Return Conditions
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Items must be unused, undamaged, and in original packaging
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Handmade items are inspected carefully before shipping
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Custom or personalized orders cannot be returned unless damaged
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Return shipping costs are the responsibility of the customer
Damaged or Defective Items
If your item arrives damaged or defective, please contact us within 7 days of delivery with photos of the item and packaging. We will arrange a replacement or full refund, including return shipping costs.
How to Return
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Email us at mendedtea@gmail.com with your order number
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We will provide return instructions and a return address
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Ship the item back securely in original packaging
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Once received and inspected, your refund will be processed within 3–5 business days
Refunds
Refunds are issued to the original payment method. Please allow 5–10 business days for the refund to appear on your statement, depending on your bank or card issuer.